Job Description: HR Technology Specialist
Position Overview:
The HR Technology Specialist is responsible for managing and optimizing the organization's HR technology systems and platforms. This role involves implementing, maintaining, and supporting various HR systems, ensuring seamless integration and functionality. The HR Technology Specialist collaborates with cross-functional teams to identify and address technology-related opportunities and challenges within the HR department.
Key Responsibilities:
1. Manage HR Technology Systems:
- Oversee the implementation and maintenance of HR technology systems and platforms, including but not limited to HRIS, ATS, LMS, benefits administration, and employee self-service tools.
- Ensure data accuracy and integrity within HR systems by conducting regular audits and troubleshooting data discrepancies.
- Monitor system performance, identify areas for improvement, and implement necessary enhancements or modifications.
2. System Configuration and Customization:
- Configure HR systems according to established guidelines and requirements.
- Customize workflows, forms, fields, and reports to meet HR business needs.
- Collaborate with stakeholders to gather system requirements and translate them into technical specifications.
3. Integration and Data Management:
- Collaborate with IT and HR teams to establish integrations between HR systems and other business applications, such as payroll, finance, and talent management systems.
- Develop and maintain data exchange processes, ensuring accurate and timely data flow between HR systems.
- Troubleshoot integration issues and liaise with vendors or internal teams to resolve them.
4. User Support and Training:
- Provide technical support to HR users, troubleshoot system-related issues, and resolve user inquiries.
- Develop and deliver training programs and materials to educate HR staff on system functionalities, updates, and best practices.
- Act as a subject matter expert, ensuring HR staff can effectively utilize HR technology systems.
5. System Upgrades and Enhancements:
- Collaborate with stakeholders to identify system upgrade opportunities and enhancements.
- Coordinate testing and implementation of system upgrades, patches, or new modules.
- Stay updated with industry trends and best practices in HR technology to ensure systems remain current and effective.
Qualifications:
- Bachelor's degree in Human Resources, Information Technology, or related field.
- Proven experience (X years) in HR technology systems administration, preferably in a multinational organization.
- Solid understanding of various HR technology systems, including HRIS, ATS, LMS, and benefits administration platforms.
- Proficient in system configuration, customization, and integration techniques.
- Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve system-related issues.
- Excellent attention to detail and ability to ensure data accuracy and integrity.
- Effective communication skills, with the ability to clearly convey technical concepts to non-technical stakeholders.
- Ability to work collaboratively in cross-functional teams and manage multiple priorities simultaneously.
- Familiarity with HR compliance regulations and data privacy laws.
- HR technology certifications, such as SHRM-SCP or HRIP, are preferred.
Please note that only shortlisted candidates will be contacted. Thank you for your understanding.